Chatwoot Coupon & Promo Codes – August 2026

There are two Chatwoot codes on this page: SLASH5 and SHRIKANT. Both take 5% off a Chatwoot Cloud subscription, and both are partner codes we were given through our Chatwoot partnership — not something we found on a public page. They're described as doing the same thing, so pick either one.

You enter it inside your account, in Chatwoot's billing portal — Settings → Billing in the dashboard. That's the place Chatwoot documents for it. We haven't run either code through a real checkout — those screens are behind a login — so the steps below are Chatwoot's, not ours.

How to apply the code

Chatwoot spells this out in its help centre article on coupon codes. Six steps.

1. Log in to Chatwoot Cloud, or sign up — there's a 15-day free trial.
2. Open Settings in the dashboard and scroll down to Billing.
3. Click Go to billing portal.
4. Click Add promotional code.
5. Type in SLASH5 or SHRIKANT, hit Apply, then Submit.
6. Check the discount actually shows up in the total and in your billing details.

Three things tell you it landed: the discount in the total, a confirmation message, and updated pricing in your billing details. None of them showing? It hasn't applied. Try again, then talk to Chatwoot support — Chatwoot publishes no list of coupon errors, so we can't tell you what a specific failure means.

One timing note. Chatwoot's affiliate page describes the coupon going in while upgrading — so the moment you move onto a paid plan is the moment that matters. Open Chatwoot Cloud when you're ready to run through it.

Why is it only 5%?

Because that's the only coupon discount Chatwoot publishes. Chatwoot's affiliate programme page puts it plainly: every customer who uses an affiliate's coupon code while upgrading gets 5% off their Chatwoot Cloud subscription. Affiliates generate a code, customers get 5%. That's the one coupon rate Chatwoot documents, and it's the rate on this page.

You'll see far bigger Chatwoot discounts advertised elsewhere. We can't trace a single one of them back to Chatwoot, and we're not going to print a number we can't stand behind.

Is 5% off a per-agent subscription exciting? No. If your real goal is spending as little as possible on Chatwoot, the free routes below will do more for you than any code.

What Chatwoot actually costs

Five per cent of what, though. Here's the Cloud line-up — every price is per agent, per month, billed annually.

So on Business, 5% is $1.95 per agent per month — if the code covers your plan. Two agents, and you're saving under $4 a month.

A couple of things to know before you commit. Captain AI credits beyond your monthly allowance cost $20 per 1,000. And if you cancel, Chatwoot works the refund out from your cancellation date and unused time — except for those credits, which you've already spent, so they don't come back.

You might not need to pay at all

Plenty of people arrive here hunting a code when Chatwoot might just be free for them. Four routes, each with a real catch.

• The Hacker plan, $0. Two agents, 500 conversations a month, live chat as your only channel, 30 days of history. No Captain AI, help center, teams, automation rules, SSO/SAML or audit logs.
• Self-hosted Community Edition, $0 per agent per month, MIT licensed. The software is free. The servers aren't, and keeping it running is on you. No Captain AI, voice calls, custom branding, agent capacity management, roles and permissions, SSO/SAML, SLA policies or priority support. Chatwoot says your data and settings carry over if you upgrade later.
• The Startups plan, free for open source projects and nonprofits. Chatwoot's pricing page asks you to email hello@chatwoot.com with details of what you're building. It's an application, decided case by case — not a switch you can flip yourself.
• The 15-day free trial. Five things are off during it: the email channel, the Facebook channel, the Help Center, Team Management and Campaigns. Email hello@chatwoot.com and you can ask for one to be turned on. Whether a card is needed to start isn't stated on any Chatwoot page we could find.

Quick flag on self-hosting: the codes don't come into it. Chatwoot's affiliate programme is limited to Cloud subscriptions, and the official guide to buying a self-hosted licence walks through the Super Admin panel with no coupon field in the flow. Neither page names SLASH5 or SHRIKANT, but nothing published points to them working there.

It comes down to two questions: do you need what only paid Cloud has — Captain AI, voice calls, SSO/SAML, priority support — and have you got somewhere to run a server? If you need those features, Cloud is the route, and the code is worth typing in when you upgrade. If you don't, and you have infrastructure, the Community Edition swaps a bill for a maintenance job.

Stuff we couldn't pin down

Here's the part most coupon pages skip.

Does the 5% come off every month, or just the first bill? Honestly, we don't know. Chatwoot states the discount without ever saying how long it runs, and the codes reached us with no duration attached. There's no published expiry on either, no plan-by-plan breakdown beyond "Chatwoot Cloud subscription", nothing on whether existing customers qualify or only first-time upgraders, and nothing about what happens if you try both.

Your own bill answers most of it in seconds, though. Chatwoot's help article says the discount shows in your total and billing details the moment the code applies — so apply it and read the number in front of you. What it does to the payment after that, you'll see at renewal.

Chatwoot coupon FAQ