In case you're looking to close your subscription due to relocation, you can check our list of operational cities and continue your current subscription from the new city.
You can also transfer your subscription to someone else, and the early closure charges will no longer be applicable.
In case of any doubts or queries, we encourage you to use the chat feature on the website/app to know more about ownership transfer of your rented products.
CANCELLATION
- You can cancel an order up until one day before the agreed date of delivery without any extra cost. Once delivered, an existing order cannot be cancelled.
- However, you can opt for the 7-day free trial for your rented products. You can close the subscription of your rented products within 7-days of delivery and get a complete refund of rent and deposit if returned in the same condition. only for the time you use the product and close your subscription without any hassle.
RETURN
- If you don't like the product on delivery, you can return it right away—no questions asked.Yes. While all our products pass a series of stringent quality checks, if you're not happy with the product's condition due to a defect or non-functionality, you may return the same at the time of delivery. If notified at the time of delivery, some exceptions can be considered in a valid case or circumstance. Please note, a return option will not be available at the time of delivery once our team exits your premises after successful confirmation of your order delivery. We also advise checking the product's specified dimensions before placing the order, as item rejection will not be considered eligible for return.
- Refundable security deposit
- We charge a nominal security deposit which is completely refundable. So, once your contract is complete and the damages verified, you get 100% of your money back.
Does RentoMojo check cibil score?
To determine the credit profile of a user, RentMojo rates a customer based on his or her CIBIL score and the individual's history on the platform, among other parameters. “Because we are in the lending business, we have to verify or analyse a customer's profile.
Does RentoMojo return deposit?
We will pick up the products on the completion of your rental tenure, and upon successful Quality Check, we will immediately initiate the refund of your security deposit to your registered bank account in 5 working days. No interest is paid on the deposit amount.
What is RentoMoney?
RentoMoney is an exclusive wallet currency that you can use for all your transactions on RentoMojo. You can refer someone and earn RentoMoney every time someone uses your code. To find your code, navigate to your dashboard, and look for 'Referrals' or view here.
Does Furlenco take security deposit?
When a customer rents a product on Furlenco, they also make a security deposit, which is worth a single month's rent. And, this security deposit is fully refunded when the customer cancels the subscription of the product.
Is it safe to upload bank statement on Rentomojo?
Rest assured, your information is safe with us.
